Shipping and Returns

Shipping and Warranty Information

For additional information or clarification, please contact our team at info@topspinpickleball.co.nz before making your purchase.

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Shipping Information

Topspin Pickellball NZ uses GoSweet Spots platform to handle shipping across Aotearoa with Castle Parcels, PostHaste, and NZ Post. All orders are trackable online and will be dispatched on the next 1 - 2 business days (Excluding Pre-Orders 5-7 Working Days).

Free Shipping for every order over $350.00, under is a flat shipping rate of $5 (Waikato Local) $8 for standard shipping and $10.00 for overnight courier.

Delivery times vary depending on your location. While we aim to deliver within 1-2 working days, please allow 3-7 working days for standard delivery.

*Added handling fee $3.50 for every online order under $350.00

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Warranty & Refund Information

For details on our warranty, please refer to our [Warranty & Refund Policy]

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Paddle Care

- Avoid exposing your paddle to excessive heat.
- Do not hit your paddle against anything other than Pickleball balls.
- Clean the surface of your paddle with glass cleaner.

For questions regarding shipping and warranty, please email us. Include as much detail and any relevant photographs to help us provide a precise and informative response.

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